Privacy Policy

Information We Collect

We may collect information you choose to provide, such as your name, email address, phone number, company or organization, event date, venue, delivery location, rental interests, design preferences, and any details you include in an inquiry, quote request, form, email, phone call, or other communication.

If you place an order, request a proposal, or complete a transaction, we may collect order details, billing details, delivery details, and related records. Payment information may be handled by third-party payment processors, banks, or ecommerce providers, and we do not need to store full card numbers to operate the website.

We may also collect limited technical information automatically, including IP address, browser type, device information, pages viewed, referring pages, and general website activity through cookies, analytics tools, hosting logs, and similar technologies.

How We Use Information

We use information to respond to inquiries, prepare quotes, coordinate rentals and services, process orders, communicate about events, schedule delivery or pickup, provide customer support, maintain our records, improve the website, and protect the security and reliability of our services.

We may use contact information to send follow-up messages, design inspiration, service updates, or marketing communications related to Lounge It Up. You can ask us to stop sending marketing emails at any time.

How We Share Information

We share information only as needed to operate our business and provide services, including with website hosting providers, ecommerce and payment providers, analytics tools, delivery or logistics partners, professional advisors, and other service providers who help us respond to requests or complete event-related work.

We may also disclose information if required by law, to protect our rights, to enforce agreements, or in connection with a business transfer such as a merger, sale, restructuring, or similar transaction. We do not sell customer lists.

Cookies And Analytics

Our website may use cookies, pixels, analytics scripts, and similar technologies to keep the site working, understand visitor activity, remember preferences, improve performance, and support advertising or marketing measurement.

Most browsers let you block or delete cookies. Some website features may not work as intended if cookies are disabled.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, security, and operational limits. You may also ask us to stop using your contact information for marketing.

If you are located in a state or region with specific privacy rights, you may have additional rights under applicable law. We will respond to valid requests as required.

Retention And Security

We keep information for as long as reasonably necessary for the purposes described in this policy, including event coordination, customer service, recordkeeping, accounting, legal compliance, and dispute resolution.

We use reasonable safeguards designed to protect personal information, but no website, email, or online system can be guaranteed to be completely secure.

Children And Third-Party Links

Our website is intended for adults and event-planning customers. We do not knowingly collect personal information from children under 13.

The website may link to third-party sites, social platforms, payment providers, or tools. Their privacy practices are governed by their own policies.

Changes And Contact

We may update this Privacy Policy from time to time. The Last updated date above shows when the current version was posted.

Questions or requests can be sent to info@loungeitup.com or by phone at 973.616.7818.